Independent report praises our public engagementYou are here: Home » Blogs Detail
4th October 2012
A lively discussion at our recent stakeholder event
In May 2012 Healthier Together commissioned an independent review to assess our patient and public engagement processes and activities. An interim report has just been published and a final report will be completed at the end of the formal consultation, expected early next year.
The interim report is very positive. It concludes that Healthier Together has taken more than appropriate steps to ensure that people know what is happening and how they can participate. The prgramme team are taking substantial steps to ensure involvement from (so called) hard to reach groups and people from other groups that may be affected by changes to health services.
The report praises the way Healthier Together has used online and social media and the Healthier Together website is applauded as a good practice example of how to use the web effectively for engagement. At the same time the report acknowledges that considerable steps have been taken to ensure that people are also reached through more traditional media.
Anecdotal evidence from the report suggests that stakeholders such as Health and Wellbeing Boards, the Joint Overview and Scrutiny Committee, LINks and GPs are satisfied that they are being kept informed of progress and responses to the patient and public engagement.
What is important is that we are seen as having clear, fair and transparent processes in place to ensure that responses from the patient and public engagement are fed into the decision making process. We are also seen as doing a good job at being responsive to requests for meetings and discussing matters on a face to face basis as well.
Although the report is complimentary we can’t take anything for granted and must continue our efforts to ensure that we maintain our engagement momentum. This will ensure that we have a health debate that is shaped by the views and opinions of people living in our area.